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A 90-day onboarding plan with weekly milestones cuts 12-month producer attrition about 30%: the license-first sequence for compliant multi-state hires.
5 to 7 KPIs, weekly 15-minute reviews, and calibrated scoring keep large IMO downlines measurable without making producer relationships feel punitive.
Speed to lead outranks script quality and exclusivity: agencies contacting leads within 5 minutes join the top 6% of responders, per 2026 Kadence data.
Gen Re's 2024 data shows carriers deciding in 5 days versus 23: the submission quality, compliance, and team routing rules an agency needs to keep pace.
IMO contract levels typically use 3 to 5 tiers with 25% to 40% step ups and a 15 to 20 point new business versus renewal gap to protect override revenue.
Median response time is 47 minutes; top performers hit under 60 seconds. 2026 benchmarks cover contact rates, lead decay, and follow-up cadence.