post-call QA
How to Set Up an Agency QA Loop That Lifts Placement Ratios
A weekly QA loop scoring 100% of producer calls, calibrated to 85% inter-rater agreement, turns call patterns into coaching that moves placement ratios.
10 min read
Kadence Blog — Page 31
Insights
The Kadence Blog
Page 31 of 94.
IMO recruiting
Ranking Producer Recruiting Sources for IMOs: Where Scaled Downline Growth Actually Comes From
Referrals convert best, paid tests start at $100 to $500, and 1,500 dials in 30 days predict which recruited producers stay and produce for your downline.
11 min read
Voice AI compliance
A Compliance-First Framework for Using Voice AI in Outbound Insurance Dialing
TCPA damages run $500 to $1,500 per illegal AI voice call: see the six-control framework insurance agencies use for consent, DNC, and audit compliance in 2026.
10 min read
AI search
How a Solo Agent Builds a Digital Presence AI Search Cites
Agencies with 20+ Google reviews rank far above those with five or fewer: the local AEO playbook a solo insurance agent can run alone, no team required.
11 min read
lead conversion
The Agency Operator's Guide to Converting More of the Leads You Already Pay For
Leads reached within 5 minutes convert up to 100x more than those reached after 30 minutes: a team-wide guide to response time, cadence, and lead cost tracking.
11 min read
IMO operations
How IMOs Should Structure Downline Production Visibility and Override Commission Tracking
A 400-agent IMO hierarchy loses $50,000 to $150,000 a year to manual override errors; here's how to structure production visibility and tracking instead.
9 min read