Page 91 of 93.
2026 data: top-quartile agencies average 8-minute lead response and close 41% of leads; bottom-quartile manual shops average 11.8 hours and close 12%.
A 2026 benchmark shows top agencies contact leads in under 60 seconds: build license-first routing, weighted assignment, capacity caps, and no-touch escalation.
Insurance agencies that respond in five minutes convert 9x more leads, per Kadence's 2026 benchmark. Data, framework, and compliance rules for speed to lead.
72% of insurance-native CRM users reach full adoption vs 38% on generic CRMs, per a 2026 Unlocked CRM benchmark study comparing Kadence and generic platforms.
New 2026 data: insurance agencies average 9.1-hour lead response times while 63.5% of companies never reply at all, per GreetNow and RevenueHero research.
A 2026 Kadence benchmark finds 47% of insurance inquiries arrive after hours, and how Voice AI and text-back recovery keep those leads from competitors.