What Is Call Abandonment Rate in Outbound Dialing? The 3% Rule Explained for Insurance Agencies
The FTC and FCC cap outbound call abandonment at 3% per campaign, with TCPA damages up to $1,500 per call and FTC fines up to $51,744 per violation.
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The FTC and FCC cap outbound call abandonment at 3% per campaign, with TCPA damages up to $1,500 per call and FTC fines up to $51,744 per violation.
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